Bintan Island Indonesia

Very helpful and friendly staff. Always someone around to ask questions and help. All inclusive, Wide variety of food.
Beach and pool have enough sun beds to accommodate guests. Daily activity board so lots to do.
The staff was great!! Sentha really took care of us from start to finish.
Thank you to Rey, Leo, Matthew, Anne for the fun moment at the water sport activity.
A few cons: The rooms are a bit dated. The noise from the bar renovation is very loud.

My kid loves wall climbing here with coach Richie. He’s patient and friendly and kids love him.
I joined tennis course as beginner and 5 stars to Coach Roger!
Nice and friendly hotel hope we can come again soon

This was our family's 3rd trip to Club Med Bintan. The service and friendliness levels of the GOs were excellent and they never failed to amaze us with their professionalism and patience towards us during our 5-day stay. Special mention to the following GOs:
Sandy, Angel, Bian, Fenny, Zan and Coco: For their effort to make us feel welcomed through dining at Waterfall restaurant and attending to our requests related to room facilities. In addition, Fenny, Angel and Zan made great effort to interact with our children whether during meal time or Kids Club activities.
Carlos: For his friendliness and making sure that we were seated well during the poolside dinner.
Ai, Ali and Rey: For their attention to details and guiding us during sports or outdoor activities.
Sentha and Fenny: For their patience and willingness to listen to our feedback on the room facilities.

There were many varieties of cuisines provided daily at Waterfall restaurant. The food quality was high and the service standard was impeccable. We always felt satisfied with each meal and looked forward to the next meal to fill up our stomachs.

We enjoyed the activities organized at the resort. Special mention to snorkeling and kayaking as well as the pool fiesta which was a special surprise for our children. They enjoyed the bouncing castles, face painting and tattoo sticking on their arms. They were also enthusiastic in joining the kids club activities such as archery badminton and lunching with fellow children around their age.

Overall, we had so much fun at Club Med Bintan and we hoped to revisit the resort soon!

My 10 year old had a wonderful time trying some of the more difficult wall climbing routes with the fantastic instruction from Richie. Thanks Richie, you made his trip!

Had an excellent 4 days 3 nights stay with comfortable rooms, good food and drinks and great service from all the staff. The GM was always around. Our GOs Anto, Liam and Chris were always attentive. Chef Ong and Chef M Amin were very friendly and approachable seeking our feedback. Must shout out to GO Rita who made us feel very comfortable and at home in her own ways, inspite of being busy all day. Also my wife's favourite ice cream girl Nabilah with her ever sweet smile. Look forward to our next trip back in the new year. Inspite of their daily duties, the GOs put on great entertainment shows every evening to complete our day. Thank you for the wonderful birthday surprise. Thank you ClubMed Bintan. Keep up the great work. See you all soon. Gbu all