Contact us

For your seminars, incentive programmes, rent a resort, weddings... Visit our dedicated website to request a quote.

For enquiries, please contact:
Jade TAN - PR & Communications Manager, Singapore & Malaysia
Level 17B, Axiata Tower, Jalan Stesen 5, 50470 Kuala Lumpur, Malaysia
✉ jade.tan@clubmed.com

Our FAQ section is designed to provide you with answers to our commonly asked questions, from information on your journey and the Club Med package, to changes in your booking, special requirements, booking online and the Great Members scheme.


For more information please refer to our full FAQ here

Please note the complaint must be received within 28 days of the completion of your holiday. Please quote your membership and file numbers to enable us to process your complaint quickly and efficiently.
Club Med has an obligation to acknowledge your complaint within 14 days, and to send a full reply to your complaint within 28 days.


For more information please refer to our full terms and conditions here