Cancún Mexico

This was a mother daughter trip at the end of May/early June 2025. We stayed at the Jade section, which has its own pool and bar/lounge area, adjacent to a beach, close to kayaking and sailing,with the Taco Arte restaurant nearby. We indulged in yoga, fitness, the gym, kayaking, trapeze, snorkelling, aquafit, dance, the nighttime shows, and lots of swimming and lounging, and tons of great food. The staff in the Jade area were exceptional and made us feel so welcome. Jose Luis, who runs the Jade section, checked in with regularly to see how we were doing. Cristian went above and beyond to make my daughters food allergies were addressed and she had food that was okay for her to eat, and he checked in with us frequenlty to make sure our days were going well. Daniel at the front desk made us feel so welcome and included and joined us for meals and made an excellent taco for my daughter at the Jade BBQ. Leonel was incredibly helpful in getting our fridge replaced quickly when it wasn't working. He was always a smiling face. The staff at the Jade bar always provided 5 star service. Daniel at the bar alway greeted us with a smile and made sure we had our favorite and very specific drinks. Eliseo made our tea and lattes every morning and made sure my daughter's was lactose free. Ademir provided excellent drink recommendations, especially when I wanted no alcohol and no sugar. Jesus kindly came all the way out to the Jade beach with drinks, which is techniically out of the Jade area. Raphael at Taco Arte provided excellent service, and Monica always greeted us with a kind smile and found us our preferred tables by the water. My daughter attended many dance classes with Jose Megal who was energetic and created a fun atmosphere to dance and learn. Nelson was an excellent gym and aquafit instructor who was fun and personable. Our housekeeper Leucinda kept our room spotless and well stocked and greeted us with a smile. Eloy in the Jade lounge helped ius with rides and opening doors. All of these people made our stay unforgettable. Thank-you so much! We can't wait to come back.

Great moment at Cancun club med. Very convenient for family who want to relax and visit the country. However I booked and paid an activity directly through the online application and office of Cancun told me that the reservation should be done only onsite hence could not reimbursed me.

I had a wonderful time at this resort for a 2nd time. Since day one until the last day. The food was great, room always clean, the beach. It's really hot and humid over there so make sure to bring light clothes .The site overall is very beautiful the activities and everything were excellent Claudia at the front desk was very friendly .She did her best to find me the best possible room at check in. Special thanks to her,Oceane & the sailing team

My bride and I have an almost 30 year long experience with Club Med Cancun CMC), from the adult-only pre-911 days, to post hurricane Wilma resort make over to a family type. The key strengths of CMC have not changed over all those years: superb piece of real estate, park-like setting, and village type architecture and atmosphere. Sans pareil !

The Club M was fantastic- many great activities. I enjoyed water aerobics and snorkeling. Yet the absolute best was the excursion to swim with the Whale Sharks organized by the agent Angel and our guide Alex - phenomenal!!