Digital Accessibility of the Club Med Website

Accessibility Statement

Club Med is committed to making its website accessible in accordance with the Web Content Accessibility Guidelines (WCAG). This statement relating to accessibility applies to all the Club Med website.

1 - Statement

Compliance Status

As of today, the www.clubmed.com.sg website is:

Not compliant with WCAG - AA Level
Most recent compliance audit: 09/13/2024
Audit performed by: Temesis

View the full accessibility statement

Test Results

The audit covered a representative sample of pages:

Homepage: https://www.clubmed.com.sg
Offers: https://www.clubmed.com.sg/o
Morocco: https://www.clubmed.com.sg/d/europe-africa/morocco
La Palmeraie: https://www.clubmed.com.sg/r/marrakech-la-palmeraie/y

and identified:

Number of criteria met: 20
Number of non‑compliant criteria: 33
Number of non‑applicable criteria: 53

Corrections are underway to address the issues identified.

Continuous Improvement Approach

Club Med implements the following actions:

Training teams responsible for UX-UI Design, web content and development
Regularly auditing the website and correcting any issue
Taking accessibility into account in all functional and design updates

Feedback and Contact

If you are unable to access any content or service on this website, you may contact our accessibility officer:

Email: accessibilite@clubmed.com

We will respond within a reasonable timeframe, from 24h to 48h.

2 - Multi-annual scheme and action plan

In accordance with the Web Content Accessibility Guidelines (WCAG), Club Med has implemented a multi-annual scheme and an action plan.

All documents are available for consultation at:

Multi-annual scheme (over 3 years) file size 503.6 KB
Action plan file size 385.3 KB