Jenny is the Chef De Village (also known as the General Manager) of Club Med Cherating. Jenny’s energy and passion reflects the many unique projects she has overseen. She spearheads and handles everything in the 80 hectares resort from guest arrivals to entertainment and circus acts. She has been working in Club Med for over 17 years. Learn how this passionate lady not only oversees the day to day operations across the resort but also hosts, sings and dances on stage for guests’ nightly entertainment.
Multiculturalism, located in the most beautiful places in the world, and a life-learning company where you build your career yourself.
From my family, from books that I read, from the people that I work with, and from the guests that I meet daily.
A guest told me that they had the best holiday ever in Club Med Cherating where they could feel the team’s sincere hospitality and that they were proud of having a woman general manager.
I am my best self when I encounter new challenges and am able to push my limits.
The working environment which is truly multicultural. This supports an efficient internal mobility program enabling people to develop their potential, all nationality and genders equally.
I learnt to take the right decisions in time for guests and the team. I found myself more resilient over the pandemic and even quicker to adapt to change.
Truly, it has been my team’s support and cooperation. They have been very patient and supportive in such a delicate context.
My passion has always been helping others uncover their passions and develop them professionally. At the same time, creating memorable holidays for our guests. In addition, I am focusing more on coaching and mentoring people for them to reach their best selves.
It’s hard to have only one dream destination as there are still lots of places to discover in the world. Every country has its own beauty and culture to be discovered.
Cherating Malaysia is located in the jungle with long-wide beach and it provides our guest with serenity in thanks to its beautiful nature. To help people discover new passions we offer a wide range of activities so that people can reconnect with their loves ones.
I will ensure my team and guests appreciate every moment, as happiness is where we are and to appreciate what we have.
I will celebrate achievements with the team and guests on site. For example, to award best employee of the month, sports awards for our guests, upcycling activities for children, and sharing Club Med happiness with children who stay outside of the resort.
It is the moment of the truth. We face challenges daily in our work life, and choosing to challenge makes me move forward and learn continuously.
Trust yourself and believe in you. You will be the one who will bring meaningful changes.
Adaptation and implementation are the key to do so. I am also always willing to challenge the existing, for example to offer new activities, cuisine to our guests for the best experience possible.
During pandemic, empathy for guests and the team along with sense of details matter the most. Because it brings people peace of mind. These are two biggest strengths that female leaders have at high level which are precious during difficult times.